If I could give 10 stars, I would. We can’t recommend Apex enough—they are undoubtedly the best in the city.
We emailed around 20 movers in Calgary before choosing Apex, and their clear, professional, and warm communication immediately stood out. They supported us through a large, two-stage move with a lot of items and heavy furniture, and we wanted to be especially careful in our new home. They made the entire process seamless, enjoyable, and as stress-free as possible.
Joey and Sam were a joy to deal with, from our initial emails and in-person visit through yesterday’s Stage 2 move. They were incredibly professional, proactive, communicative, and clear throughout. Calem, Greg, Jesse, and Dennis were outstanding movers who genuinely cared about doing an amazing job from start to finish. They communicated wonderfully, took extra care with our belongings, and brought such happy energy into our new home. We finished Stage 2 feeling like we had barely broken a sweat.
The biggest test of a moving company, though, is how they communicate when something goes wrong. During Stage 1, the team accidentally made a small nick on a wall while moving our very heavy headboard (we also hadn’t mentioned beforehand just how heavy it was). Rather than simply carrying on, they told us immediately and, knowing our buyers were taking possession the next day, had already put a plan in place to fix it. That proactive communication—not just about the problem, but also the solution—truly impressed us.
Similarly, during Stage 2, Joey quickly identified that we would need two trips from storage instead of the one we had planned for, and clearly communicated how he would work with us to manage both the situation and the budget.
The team was also incredibly diligent and caring when reassembling our heavy furniture in our new home, even after they had already worked tirelessly to move everything in.
We honestly can’t thank Apex enough. You guys are the absolute best. Thank you so much to the entire team for helping us start so happily in our new home. 💕